At Skills Overflow, we strive to provide the best learning experience for all our users. We understand that sometimes circumstances may arise that require you to cancel your enrollment in a course. Please review our cancellation policy below:
- Cancellation Period: Users can cancel their enrollment in a course same day from the date of purchase for a full refund.
- Refund Process: Refunds will be processed to the original method of payment within 7 business days of the cancellation request. Please note that it may take additional time for the refund to reflect in your account depending on your financial institution.
- Partial Refunds: After the cancellation period has elapsed, users may still be eligible for a partial refund based on the following conditions:
- If the user cancels within 3 days after the cancellation period, they will receive a refund of 25% of the course fee.
- After 7 days from the start of the course, no refunds will be issued.
- Course Access: Upon cancellation, users will lose access to the course materials and any associated resources immediately.
- Exceptions: In exceptional circumstances, such as documented medical emergencies or other unforeseen situations, we may consider refund requests outside of the stipulated cancellation period. Users are required to provide valid documentation supporting their request.
- Modification of Courses: We reserve the right to modify or cancel courses at our discretion. In the event of a course cancellation initiated by [Your E-Learning Portal], users will receive a full refund of the course fee.
- Contact Us: If you have any questions about our cancellation policy or need assistance with canceling your enrollment, please contact our customer support team at [Contact Information].
By enrolling in a course on Skills Overflow, you agree to abide by the terms and conditions outlined in this cancellation policy.
